About Platinum Plumbing
Family-run, Gas Safe registered, established 2007
Three generations of hands-on plumbing and heating expertise, built on reliability and attention to detail.
Who we are
Built on three decades of hands-on experience
Platinum Plumbing & Heating Engineers was founded in 2007 by Adam, who brings over 35 years of plumbing and heating experience to every job — including 14 years as a gas-trained plumber for Southampton City Council. That grounding in high standards and accountability still shapes how we work today.
Today it's a genuine family operation: Adam's son Joe is a qualified plumber working alongside him on site, while Bev manages the office to make sure every enquiry, quote and appointment runs smoothly. It's that combination of experience, hands-on craftsmanship and personal service that's earned us 287 reviews on Checkatrade.
Why customers choose us
Three generations of trusted craftsmanship
- 35+ years' experience — owner Adam trained as a gas engineer and has worked in plumbing and heating for over three decades.
- Family-run since 2007 — son Joe is a qualified plumber working alongside Adam, with Bev running the office to keep every job on track.
- Council-trained expertise — Adam spent 14 years as a gas-trained plumber for Southampton City Council before starting the family business.
- Fully qualified & insured — every engineer is Gas Safe registered (reg. no. [ADD: Gas Safe number]) and fully insured, so your home is always in safe hands.
- Hundreds of five-star reviews — 287 reviews on Checkatrade praise our reliability, communication and attention to detail.
Customer Reviews
Trusted by homeowners across Southampton & Hamble
“This is the second occasion that I have used Platinum Plumbing. On both occasions the whole job has been conducted in a professional, friendly and prompt manner at a fair price. I will certainly call Platinum Plumbing next time I have a plumbing issue and would not hesitate in recommending them.”
“We had a simple job, a replacement of a dripping tap in the kitchen. Our enquiry was replied to very quickly, which in itself can be unusual. We asked for an estimate and after we supplied details and a photo, a quote quickly arrived. The job was booked in and carried out on the day promised. The engineer turned up, explained what they were about to do and got on with it. Very smooth and without any fuss. I would happily recommend the company. We will absolutely contact them with any plumbing or heating job we have and you can't say better than that.”
“Asked for a quote for a new towel rail. Adam arrived promptly and provided a detailed quote. Adam and Joe arrived promptly and worked diligently to complete the work. Everything was cleaned up afterwards. A very professional company and I would highly recommend.”
“Very happy with service provided. Felt well informed throughout the process with all work done to a high standard. Went above and beyond.”
“Once again Platinum Plumbing have provided an excellent service. Adam and Joe carried out yearly boiler service and sourced and replaced basin tap and waste.”
“I have used this company for a new boiler installation and a new fitted kitchen over the last few years. They are also great for any follow up work. Adam and Joe are professional and reliable with great attention to detail and I would recommend them to anyone.”
“Adam and Joe came out to sort issues we were having with our heating. They saved us a significant amount of money as we were about to pay a lot out to have a full system flush and they were able to diagnose and fix the issue for a fraction of the cost. They were friendly, quick and efficient. Would highly recommend and will use again.”
“Adam carried out a boiler service and new cold feed install for our new dishwasher. Very happy with the completed work and price charged.”
“Reliable, communication was great and did exactly what they said they would do. Fixed an additional issue with no charge while they did my gas safe cert, boiler service and radiator repairs. Would recommend and use again.”
“Contacted Platinum Plumbing and a couple of other companies to replace a bath. Adam responded quickly and arrived on time to give me a quote. I chose Platinum because they were professional and used quality materials. They replied to all my emails. They worked extremely hard during the very hot weather. I had a new bath within 3 days. Would highly recommend this company.”
“Fitting a new shower pump — fantastic & quick service. Tested and checked before they left.”
“Shortly after I submitted my query on Checkatrade, I had a voicemail left by Beverley saying someone could come out that afternoon to help. I was very pleased with how quickly Adam could come out and assess, and he fixed the problem that afternoon. He was polite and professional. Will definitely use again.”
“They were asked to replace the fan but when they did they discovered another fault and had to return a few days later to fix this one. On both occasions they did an excellent job.”
“The firm was quick and efficient with communication, coming out to review the work required and complete the repair. Service provided was professional, friendly and efficient. Prices charged were very competitive. Would thoroughly recommend this firm.”
“Instant response to initial enquiry, quote received same day as their visit to assess what needs to be done. Work completed to a very high standard and the room left clean and tidy — great job.”
“Thank you so much to Platinum Plumbing for helping us out on more than one occasion now. We had boiler issues over Christmas and despite their family being on a Christmas break, they went out of their way to come and fit a new boiler for us. They offered options, helping us pick a good deal to suit our budget. They worked hard to install as quick as possible to get our home heated again and left our house tidy and mess free when they were finished. Communication is great, and invoicing is clear. My family have used them for years so they are well trusted and we won't use any other company.”
“Excellent work. We have called on Adam and Joe quite a few times over the past few years, from routine boiler service to installation of a new cloakroom toilet and vanity. Radiators have been replaced, new piping run to the cloakroom — just about anything. Always a good, courteous, tidy and professional experience. Didn't hesitate to contact them for the most recent work to replace/repair the family shower.”
“We have been using Adam and Joe of Platinum Plumbing for several years now doing a range of different jobs for us, from installing a new boiler, upgrading radiators and pipework, to our most recent job of changing our faulty roof tank. They are always very professional, competent, tidy, courteous and friendly. They also service our central heating boiler each year too for us. We are very happy with their work and would strongly recommend them.”
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Get in touch today for a free, no-obligation quote from Southampton's family-run plumbing and heating specialists.